Welcome to the Australian Lottery and Newsagents’ Association

The Australian Lottery and Newsagents’ Association (ALNA) is the peak industry body representing Australian newsagencies and lottery agents. There are 4000 individually owned and operated newsagencies in the country and together they make up Australia's largest retail and home delivery group.
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ALNA Membership

Through strength and size, the ALNA has the necessary means to achieve outcomes difficult to achieve by a single business.

For just $876 per annum*, your ALNA membership gives you access to industry representation, complimentary advice on industrial relations and leasing matters, discounts on insurance, access to accredited industry training courses, and so much more.

Click here for a membership form

*Membership prices vary by state. Membership fee is capped at $876 per annum.

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Consumers demand no restrictions on card use for small transactions

A study on Australian consumers reveals that businesses who restrict customers from making electronic payments are putting themselves at risk, with 44% of respondents avoiding retailers that do not allow the use of cards for small transactions.

The online study on payment choice for low-value transactions (i.e. purchases under $10), commissioned by Mastercard, surveyed Australian card holders aged between 18-64 years old.

Respondents surveyed said they are increasingly agitated when retailers require them to pay cash for smaller purchases or where there is a minimum spend required. Up to 84% of consumers resent paying a fee, while over 60% find it frustrating when they cannot use cards, for small transactions.

Businesses are putting themselves at risk of declining sales, potentially missing up to 40% of transactions by not offering choice to make payments of any size with their choice of payment.

Contactless payments were first introduced in Australia in 2007, and has been one of the fastest adopted technologies globally, as countries around the world move to a cashless future. Almost two-thirds of Australian consumers, of all ages, favour it as a payment method over cash.

As Australian consumers move towards a cashless future, what they want from retailers is the ability to choose the type of payment for any purchases made. Galaxy research commissioned by Mastercard showed that two-thirds of Australians have reduced the amount of cash they carry, with 53% carrying less than $50 in cash at any time.

While Australian consumers have been quick to embrace the technology, many retailers are still resisting, citing transactional costs being the reason for requiring minimum spend for card purchases. However, the interchange and transaction fees retailers pay for offering consumers the ability to make purchases with a card are nominal. Research conducted by the Reserve Bank of Australia in 2014, found the cost to business for handling cash is increasing compared to electronic payments.

Mastercard launched the Zero Minimum Campaign back in April, which encourages retailers to offer customers restriction-free cashless transactions. Retailers who participate in the program offer consumers the choice to embrace the speed and convenience of using cards for all sized transactions with no minimum spend requirement.

The benefits of offering no minimum requirements for card transactions far outweigh the costs, with consumers more likely to make a purchase and continue to be loyal to the retailer. To find out more about participating in the Zero Dollar Minimum campaign, please visit https://no-minimums.com.au/

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