Welcome to the Australian Lottery and Newsagents’ Association

The Australian Lottery and Newsagents’ Association (ALNA) is the peak industry body representing Australian newsagencies and lottery agents. There are 4000 individually owned and operated newsagencies in the country and together they make up Australia's largest retail and home delivery group.
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ALNA Membership

Through strength and size, the ALNA has the necessary means to achieve outcomes difficult to achieve by a single business.

For just $876 per annum*, your ALNA membership gives you access to industry representation, complimentary advice on industrial relations and leasing matters, discounts on insurance, access to accredited industry training courses, and so much more.

Click here for a membership form

*Membership prices vary by state. Membership fee is capped at $876 per annum.

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EXTRACT | A Cashless Future

In early December 2016, Amazon showed the world its new cashless store - the video went viral. It starts off with a male customer entering a store. Before he passes through what looks like modern terminal gates at a railway station, he pulls out his phone and scans the top of the terminal before putting his phone back in his pocket. The video ends with a female shopper receiving her receipt of purchase on her phone as she exits the store with a handful of goods. There's not a single cashier in sight.

"A few years ago, we started to wonder: what would shopping look like if you could walk through into a store, grab what you like and just go?" says the narrator on the Amazon video clip.

Amazon Go, is the shop that has no checkout. The technology works by a customer logging into the Amazon Go app as they enter the store. The other bit of technology, the same used for self-driving cars, is able to tell what item the customer has taken off the shelf and put the sale into a virtual cart.

The store is currently in the beta-testing stage and only open to Amazon employees. It is expected to be launched to the general public within 12 months.

Amazon now leads the charge for the global race of retailers moving towards cashless future. Retailers and banks have been working towards this moment for years and it took a pure online player to show them how it is done. Self-serve registers, RFID (Radio-Frequency Identification) technology, wearable technology and contactless card transaction terminals are developments towards reducing the labour touchpoints during the transaction process.

Scandinavia is considered the most innovative when it comes to financial payment technology. In Netherlands, there are cafes and supermarkets that no longer accept cash. The Finns are regarded as the most enthusiastic adopters of contactless payments. While in Denmark, nearly one in three citizens choose to pay through the mobile app of just one bank, while there are plans to make the entire country cash free.

By 2014, only one in five transactions in Sweden were conducted in cash. About 50% of the countries bank branches don't allow withdrawals or deposits in bills. Seeing the decline in cash transactions, six of Sweden's largest banks collaborated to create Swish, a mobile payments application. Swish now has more than half the population using the app, with 90% penetration amongst 20 to 22 year olds.

Closer to home, Kensington St, Chippendale, has permanently banned all cash payments. In August 2017, Spice Alley, which turned a row of terrace back gardens into an Asian style hawker food stall, installed a policy amongst its vendors that only "tap and go" cards would be accepted. The reasoning behind the decision was to speed up queues, stop serving staff from handling cash and reduce the amount of time in banking administration. Australia has the fourth highest rate of contactless transactions. A recent study by the Reserve Bank of Australia found that the use of banknotes and coins fell from 69% in 2007 to just 47% in 2013. The decline took place across all age and income groups, with people in rural locations more likely to be using cash than those in major cities.

The Australian Payments Clearing Association reports that cash usage is declining in Australia by around 5% per year, while non-cash payments were increasing by 9% annually.

A study on Australian consumers reveals that businesses who restrict customers from making electronic payments are putting themselves at risk, with 44% of respondents avoiding retailers that do not allow the use of cards for small transactions.

The online study on payment choice for low-value transactions (i.e. purchases under $10), commissioned by Mastercard, surveyed Australian card holders aged between 18-64 years old.

Respondents surveyed said they are increasingly agitated when retailers require them to pay cash for smaller purchases or where there is a minimum spend required. Up to 84% of consumers resent paying a fee, while over 60% find it frustrating when they cannot use cards, for small transactions.

As Australian consumers move towards a cashless future, what they want from retailers is the ability to choose the type of payment for any purchases made.

Mastercard launched the Zero Minimum Campaign back in April, which encourages retailers to offer customers restriction-free cashless transactions.

To find out more about participating in the Zero Dollar Minimum campaign, please visit https://no-minimums.com.au/

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