Welcome to the Australian Lottery and Newsagents’ Association

The Australian Lottery and Newsagents’ Association (ALNA) is the peak industry body representing Australian newsagencies and lottery agents. There are 4000 individually owned and operated newsagencies in the country and together they make up Australia's largest retail and home delivery group.
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ALNA Membership

Through strength and size, the ALNA has the necessary means to achieve outcomes difficult to achieve by a single business.

For just $876 per annum*, your ALNA membership gives you access to industry representation, complimentary advice on industrial relations and leasing matters, discounts on insurance, access to accredited industry training courses, and so much more.

Click here for a membership form

*Membership prices vary by state. Membership fee is capped at $876 per annum.

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EXTRACT | How Accredited Training Can Grow Your Business

Developing an employee's skills can increase the productivity and profits of an individual business. Training and skills development can also improve staff morale.


Our training partner has developed in partnership with ALNA accredited training that meets the needs of members and industry partners across Australia. Advantages of accredited training for your business include:

  • The ability to select what new skills your workforce gains. Targeting skills to meet the needs of your operation for now and in the future.
  • Training your staff can result in better customer service, better work safety practices, productivity improvements and, most importantly, an increase in sales.
  • The ability to demonstrate to your workforce that you value them enough to invest in their development; improving loyalty and staff retention. In turn, retention saves in replacement costs such as recruitment fees and induction.


Most employees have some weaknesses in their workplace skills. A training program allows you to strengthen those skills that each employee needs to improve. A development program brings all employees to a higher level so they all have similar skills and knowledge.

Training has many benefits for your staff, which include:

  • They acquire new skills, increasing their contribution to the business and building their self-esteem.
  • The training they do can take them into other positions within the organisation
  • Up-skilled to do new and different tasks, which keeps them motivated.
  • Because they are being trained on your time, employees see that you value them enough to invest in them. A good company is seen as one that re-trains rather than churns.


To continually keep ahead of the market a business needs to continually improve customer service and sales skills, leadership and business management, and social media marketing. This can all be achieved through accredited training.

ALNA's training partner provides exceptional programs that focus entirely on the customer and increasing sales. We also have business management courses, for your employees or for yourself. The courses are outlined below:

  • BSB40215 Certificate IV in Business
  • BSB42015 Certificate IV in Leadership and Management
  • BSB40315 Certificate IV in Customer Engagement
  • BSB40515 Certificate IV in Business Administration
  • BSB42015 Certificate IV in Leadership and Management
  • BSB50215 Diploma of Business
  • BSB51415 Diploma of Project Management
  • BSB51915 Diploma of Leadership and Management
  • TLI31210 Certificate III in Driving Operations
  • TLI31616 Certificate III in Warehousing Operations
  • TLI32416 Certificate III in Logistics
  • TLI41810 Certificate IV in Warehousing Operations
  • TLI42016 Certificate IV in Logistics
  • TLI50410 Diploma of Logistics


For those that are interested in these programs, there are also federal government financial incentives to assist with the ongoing training of your staff, along with other initiatives at state level.

To learn more, please contact our representative, Brendon Hook, who will assist you with all your needs.

Brendon Hook
Phone: 02 9978 3400
Mobile: 0466356407
Email: training@alna.net.au

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